Referrals Come From...
Mandated reporters such as:
Non-mandated reporters such as:
Anyone with a specific allegation or "reasonable suspicion" of child abuse of neglect may call C.P.S. Calls are screened by Intake Social Workers and when appropriate assigned to Emergency Response Social Workers.
What is the response time after a call is received?
2 hours: When a child is in immediate danger.
Within 10 Days: All other cases: general neglect, and past abuse.
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Adult Protective Services
This site cannot accept reports of abuse or neglect of elders or dependent adults. To make a report,
please call the 24 hour reporting line at:
Child Protective Services
Professionals, who in the course of their work, come in contact with families and children (medical practitioners, non-medical practitioners, daycare providers, probation officers, social workers, etc.) MUST report to a "child protective agency" (Police, Sheriff, Probation, Child & Family Services). All other citizens MAYreport. (Penal Code Section 111165):
- physical abuse
- sexual abuse
- severe or general neglect
- willful cruelty or unjustifiable punishment
- unjustifiable mental suffering
- any of the above in out-of-home care
A phone report must be made immediately upon suspicion or knowledge. A written report is required within 36 hours.
Reporting forms can be requested by calling the C.P.S. 24-hour phone line at:
209-558-3665 or 1-800-558-3665
Information and Referral
For assistance with CalWORKs, CalFresh (Food Stamps) and or Medi-Cal or if you want to apply for assistances, please call: 1(877) 652-0734
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